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Privacy policy

Translation for information. In case of discrepancy, the French version prevails (version française).

Data controller: Ets D.E.C Partners, publisher of Kompasguides – contact@kompasguides.com – +237 659 23 68 55 – Yaoundé, Cameroon. This policy applies under Law No. 2024/017 of 23 December 2024 on the protection of personal data.

Data collected

• When you order: phone number (for Mobile Money payment), email address if you give it, content and amount of the order, payment status.
• Free resources (checklists): the email or WhatsApp number you enter, the resource requested and the date. They are used to send it to you; you only receive tips or listings if you have ticked the box provided.
• Waiting list (“Get notified”): the email or WhatsApp number you enter, the guide and country requested, the language and the date. They are used to let you know when this edition comes out and, as a count, to choose which editions to prepare first; you only receive tips or listings if you have ticked the box provided.
• The Kompasguides newsletter: your email address, the date and origin of your subscription, only if you have given your consent. Every email contains a one-click unsubscribe link.
• Seller accounts: name, company, phone, email, password (stored in irreversibly encrypted form), listings and verification documents (land title, certificate of ownership, identity document, mandate), which can be viewed only by the verification team and the partner notary.
• Listing reports: the message and, if you give it, your contact details.
• Audience measurement: anonymous counters (pages viewed, clicks on buttons), without identifying the person. The site does not place any advertising cookies.

Use

This data is used to process your order, deliver your guides, answer your requests, keep the accounts, send you the messages you have agreed to and improve the site. It is never sold.

Recipients

The payment provider Notch Pay (for payments), the email service Brevo (for emails), the host OVH SAS, whose server is located in Europe, and the partner notary for the listing verification documents only.

Retention period

Order data: 10 years, the retention period for accounting records. Free resource contacts: 3 years after your last request, or until you ask for deletion. Waiting list: 3 years after your request, or until you ask for deletion. The Kompasguides newsletter: until you unsubscribe. Audience counters: 13 months.

Your rights

You can ask to access your data, correct it or delete it, and object to receiving our messages, by writing to contact@kompasguides.com or calling +237 659 23 68 55. We reply within one month.

Last updated (French version): 15 November 2026